Terms & Conditions
These Terms & Conditions (“Terms”) govern your access to and use of this website and your purchase of any products offered through it. By accessing the site, placing an order, or making a payment, you agree to be bound by these Terms.
If you do not agree to these Terms, you should not use this website or place any orders.
For purposes of these Terms, references to “we”, “us”, or “our” refer to House Link Group LLC, and “you” or “your” refers to the individual or entity using this website or purchasing products from us.
1. Use of the Website
1.1 Eligibility
You must be at least 18 years old or the age of legal majority in your jurisdiction to place an order through this website. By using this site, you represent and warrant that you meet this requirement.
1.2 Account & Information Accuracy
You are responsible for ensuring that all information you provide to us (including name, shipping address, email address, and payment details) is accurate, complete, and current.
We are not responsible for delays or delivery failures caused by incorrect or incomplete information provided by you.
1.3 Prohibited Use
You agree not to use this website:
-
For any unlawful, fraudulent, or abusive purpose
-
To interfere with or disrupt the security or operation of the site
-
To attempt unauthorized access to any data, system, or network connected to the site
-
To copy, scrape, or misuse content for commercial purposes without our prior written consent
We may suspend or terminate access to the site for any user who violates these Terms.
2. Product Information & Availability
2.1 Product Descriptions
We aim to describe and display products as accurately as possible. However:
-
Colors, textures, and details may appear differently depending on your device and screen settings
-
Minor variations in appearance may occur in actual products compared to photos or mockups
2.2 Availability
All products and prices are subject to availability and may be:
-
Limited in quantity
-
Modified, updated, or discontinued at any time without prior notice
If an item is unavailable after you place an order, we may:
-
Cancel the order (in whole or in part), and/or
-
Offer an alternative product or a full refund for the unavailable item
3. Pricing, Taxes & Fees
3.1 Prices
All prices displayed on the website are shown in USD (unless otherwise stated) and apply at the time of ordering.
We reserve the right to change prices at any time, but such changes will not affect orders already placed and confirmed.
3.2 Taxes
At this time, we apply 0% sales tax to orders, as described in our Delivery Details section.
If tax becomes legally required in the future, it will be clearly displayed at checkout before you confirm payment.
3.3 Shipping Fee
We currently use a flat-rate shipping fee per order as detailed in the Delivery Details section.
Shipping fees are typically non-refundable, except where required by law or where the return is due to our error.
3.4 Pricing Errors
If a product is listed at an incorrect price due to a typographical or system error:
-
We reserve the right to cancel any orders placed for that product at the incorrect price, even if the order has been confirmed
-
If your payment has already been processed, we will issue a full refund of the amount paid for the affected item(s)
4. Orders & Contract Formation
4.1 Placing an Order
Your order constitutes an offer to purchase products in accordance with these Terms.
4.2 Order Confirmation
After you place an order, you may receive an automated email confirming receipt. This email:
-
Confirms that we have received your order
-
Does not guarantee acceptance or availability
We reserve the right to accept or reject any order at our sole discretion.
4.3 Order Acceptance
Your order is considered accepted when:
-
We charge your payment method successfully, and
-
We send an email confirming that your order is being processed or shipped
At that point, a binding contract for the sale of the relevant products is formed between you and House Link Group LLC.
4.4 Order Cancellation by Us
We may cancel all or part of an order for reasons including but not limited to:
-
Product out of stock or discontinued
-
Payment authorization failure or suspected fraudulent activity
-
Incorrect pricing or listing error
-
Shipping restrictions or inability to deliver to the provided address
If this happens, we will make reasonable efforts to notify you and:
-
Issue a refund for any amount already paid for the cancelled portion of the order, within a reasonable time frame.
4.5 Order Cancellation by You
If you wish to cancel an order, you must contact us as soon as possible.
Cancellation is not guaranteed once the order has been processed or shipped. In such cases, you may need to follow our Return & Refund Guidelines.
5. Payments
5.1 Accepted Payment Methods
As detailed in our Payment Options section, we currently accept:
-
Stripe (credit & debit cards)
-
PayPal
5.2 Payment Authorization
By submitting payment information, you represent and warrant that:
-
You are authorized to use the selected payment method
-
The information you provide is true and accurate
We reserve the right to refuse or cancel any order if payment is not authorized, fails, or appears suspicious.
5.3 Security
All payments are processed via third-party providers (Stripe and PayPal) using encryption and industry-standard security controls.
We do not store your full card details on our servers.
6. Shipping, Delivery & Risk of Loss
6.1 Shipping & Delivery
Shipping, delivery times, and flat-rate fees are detailed in the Delivery Details section.
All estimated delivery timelines are approximate and not guaranteed.
6.2 Risk of Loss
Risk of loss and title for products pass to you when:
-
The carrier marks the shipment as delivered to the address you provided, or
-
As otherwise indicated by applicable law
We are not responsible for loss, theft, or damage after the carrier confirms delivery, except as required by law.
7. Returns, Refunds & Exchanges
Our policies regarding returns, refunds, damaged or defective items, and exchanges are governed by our Return & Refund Guidelines, which form part of these Terms.
By placing an order, you acknowledge that you have read and understood those guidelines.
8. Intellectual Property
8.1 Ownership
All content on the website, including text, images, logos, graphics, layouts, and design (“Content”), is owned by or licensed to House Link Group LLC and is protected by intellectual property laws.
8.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes only.
You may not, without our prior written consent:
-
Copy, reproduce, modify, distribute, or publicly display any Content
-
Use our trademarks, logos, or name in any manner that may cause confusion
9. Disclaimers & Limitation of Liability
9.1 No Guarantees of Uninterrupted Service
The website and its services are provided on an “as is” and “as available” basis.
We do not guarantee uninterrupted, error-free, or fully secure operation of the website.
9.2 Product Use
You are responsible for:
-
Ensuring that products are suitable for your intended use
-
Following any instructions, safety guidelines, or warnings provided with the products
9.3 Limitation of Liability
To the fullest extent permitted by law:
-
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the site or purchase of products.
-
Our total aggregate liability for any claim related to your order or use of the site will not exceed the total amount you paid for the specific order giving rise to the claim.
Some jurisdictions do not allow limitations on certain damages, so the above may not apply to you in full.
10. Indemnification
You agree to indemnify, defend, and hold harmless House Link Group LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to:
-
Your use or misuse of the website
-
Your breach of these Terms
-
Your violation of any applicable laws or third-party rights
11. Governing Law & Dispute Resolution
11.1 Governing Law
These Terms and any dispute or claim arising out of or in connection with them or your use of the website shall be governed by and construed in accordance with the laws of the United States and the applicable laws of the relevant state jurisdiction, without giving effect to conflict of law principles.
11.2 Dispute Resolution
We encourage you to contact us directly to resolve any concerns related to your order or use of the website:
-
Email: [email protected]
-
Phone: (431) 701-3415
Where permitted by law, you agree that any dispute will be resolved on an individual basis, and not as part of any class or collective action.
12. Changes to These Terms
We may update or modify these Terms from time to time. When we do:
-
The updated version will be posted on this page with an updated “Last Updated” date.
-
Continued use of the website or placement of new orders after such changes constitutes your acceptance of the updated Terms.
If you do not agree with the updated Terms, you should stop using the website and refrain from placing further orders.
13. Contact Information
For questions about these Terms & Conditions, or for any order-related support, you can reach us at:
-
Business Name: House Link Group LLC
-
Email: [email protected]
-
Phone: (431) 701-3415
